FAQ
💧 Frequently Asked Questions (FAQs)
Learn more about how our innovative water filtration system works — powered by rare earth magnets to treat water at the molecular level.
Here are some frequently asked questions to help you understand the science, benefits, and installation process.
General:
What does KP Water NZ do?
We supply whole-home water filtration systems and replacement filters across New Zealand, including custom-built setups for your specific water source.
Do you offer nationwide shipping?
Yes, we ship our systems & filters anywhere in New Zealand and shipping is FREE for orders over $200.
Can I get a filtration system for tank water, bore water, or town supply?
Yes — we custom-build systems for any water source including rainwater, bore, spring, or town supply.
How do I know which filtration system is right for me?
Contact us for a free consultation and we’ll guide you to the right solution.
Custom Filtration Systems:
What’s included in a custom water filtration system?
Each system is tailored to your water type and may include sediment filters, carbon filters, UV treatment and more.
Do you install the systems, or just supply them?
We supply our products nationwide. If you're near Whanganui, we can refer a trusted local plumber. Your regular plumber should have no trouble installing our systems.
Can I upgrade my existing water filtration system?
Yes — we offer upgrades and component replacements based on your current setup.
How often do filters need changing?
Typically every 6–12 months depending on usage and water type.
Quotes, Support & Ordering:
How do I get a quote?
Fill out our contact form and we’ll get in touch with tailored options.
Do you offer water testing?
Yes — we’ll guide you on the best way to test your water if required & we stock water testing kits to get you started.
Is there a warranty on your systems?
Yes — warranties vary by product but all systems are backed by solid guarantees.
Do you provide technical support after purchase?
Absolutely — we’re here to help with setup, maintenance, and support post-sale.
Maintenance & Usage:
Are your systems easy to maintain?
Yes — our systems are user-friendly, and we’re available to assist if needed.
Can I install the system myself?
Some systems are DIY-friendly, but we strongly recommend a licensed plumber be engaged to install your filtration system, especially for UV setups.
Will the system affect my water pressure?
No — we design our systems to preserve healthy pressure throughout your home.
✅ Ready for Cleaner, Safer Water?
Let KP Water NZ custom-build a filtration system that suits your water source and lifestyle. Whether you’re on rainwater, bore, or town supply — we’ve got you covered.
👉 Get a Free Quote
Whether you reside in an urban or rural area, including farms, we can provide you with clean water that exceeds your expectations. Choose a KP Water Filter for superior water filtration, local service in Whanganui, and unmatched quality.
